Terms of service
Last updated: 10/20/2025
Welcome to Cassondra Joy Designs!
By visiting our site or purchasing something from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.
1. Overview
Cassondra Joy Designs operates this website. Throughout the site, the terms “we,” “us,” and “our” refer to Cassondra Joy Designs. By accessing or using our website and services, you agree to comply with these Terms of Service.
2. Products and Orders
All items are made to order, and due to their custom nature, all sales are final.
We reserve the right to refuse any order you place with us if we suspect fraud, misuse, or a violation of these Terms.
Please double-check all details (such as size, color, and personalization options) before submitting your order, as changes cannot be made once production begins.
3. Shipping
Processing times vary depending on the product and order volume. Estimated shipping times will be provided at checkout, but delays due to postal carriers or other circumstances outside our control may occur.
Once an order has shipped, Cassondra Joy Designs is not responsible for lost or stolen packages. Please contact the shipping carrier directly for assistance.
4. Returns and Exchanges
Because each item is made to order, we do not accept returns, exchanges, or cancellations.
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos and your order number so we can make it right.
5. Intellectual Property
All designs, logos, photos, and other content on this website are the property of Cassondra Joy Designs and may not be copied, reproduced, or used without our written permission.
6. Limitation of Liability
Cassondra Joy Designs is not liable for any damages, losses, or injuries resulting from the use of our products or services beyond the purchase price of the item.
7. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated date.
8. Contact Information
Questions about the Terms of Service can be sent to us at:
📧 cjdesigns.pa@gmail.com